American Express Global Business Travel (GBT) provides end-to-end corporate travel and meetings program management–for companies of all sizes and across all industries–through best-in-class booking technology, smart analytics, worldwide strategic partnerships, and exceptional care.
In 2014, GBT transitioned to a joint venture. As a result, its leadership team knew it needed to transform its culture to align with their new business structure and strategy.
Read how GBT and CultureIQ partnered to:
Collect actionable feedback from over 11,000 employees across 30 countries in 7 different languages
Identify gaps between the company's current and target culture
Completed in depth analysis to uncover important areas of focus and action items for the GBT team
Continue to measure progress to inform programming, action planning, and internal communication strategies
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